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CWB Group

Customer Service/ Inside Sales


Posted 4 Days Ago1565160

Company Information

We are an industry supported private sector not for profit organization providing welder certification, management systems registration and training services. For more information, please visit our website:

Job Description

The Customer Service/ Inside Sales – CWB Association position is responsible for making daily phone calls to existing Individual and Corporate CWA members and encouraging them to renew their memberships to one or multi-year terms. Reporting to the Executive Director CWA, this position will work out of our Milton, Head Office.

 Key responsibilities include:

  • Use CRM database to identify daily call list;
  • Maintain a daily calls log list;
  • Process credit card payments;
  • Meet with Executive Director, CWB Association on a weekly basis and provide a weekly summary of calls and revenues.


Key Qualifications include:

  • Post-Secondary education with emphasis in Sales and Marketing;
  • At least 2 years of sales experience is required; experience within the service sales industry is an asset;
  • Experience using a CRM tool would be beneficial;
  • Excellent interpersonal and communication skills;
  • Proficient with computers and MicroSoft Office applications;
  • Ability to work with a minimal amount of supervision;
  • Fluency in french and english is an asset.


If you are interested in applying for this position, please send your cover letter and resume by email to Human Resources, CWB Recruitment to: We thank all applicants for their interest; however, only those selected for an interview will be contacted. No phone calls please.



Contact Information

CWB Group
Human Resources